Other questions
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How do I bookmark the Sidecar Health member portal to my home screen?
For iPhone users: For Android users:
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¿Dónde puedo encontrar información sobre Sidecar Health en español?
Para solicitar materiales sobre Sidecar Health en español, llame a Member Care al (877) 653-6440.
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Is the Access Plan an ACA Plan?
No. The Access Plan is an excepted benefit fixed indemnity product that provides members with affordable, highly customizable coverage, but our Access Plans do not qualify as an Affordable Care Act (ACA/Obamacare) plans. This means that...
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Does Sidecar Health offer ACA or Obamacare plans?
Yes, but not in all states. Sidecar Health ACA plans are available in all counties in Ohio for 2022. You can learn more about our ACA plans here.
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What is an excepted benefit fixed indemnity plan?
Excepted benefits are those benefits that are not subject to the traditional federal requirements under the ACA. They are separate from, and generally supplemental to, your other major medical health insurance, and are offered as indepe...
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How do you protect my health information?
Protecting our members’ personal information is extremely important to us. Sidecar Health does not sell your information. Check out our Privacy Policy.
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How will you use my credit/debit card or bank account information?
We use your credit/debit card or bank account information to charge you for your premium, and for your portion of any medical costs charged to your Sidecar Health VISA benefit card. Your portion is based on the difference between how muc...
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How do I manage my plan or make changes?
You can manage most aspects of your plan by logging into the Sidecar Health member portal, available at member.sidecarhealth.com. If you need any assistance, contact our Member Care team at 877-653-6440.
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What if I need to cancel my Access Plan policy?
You can cancel your Access Plan policy at any time by calling our Member Care team. Please know that the effective date of your cancellation is determined by the terms of your policy.
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How do I get more information about plans, coverage, enrollment, or anything else I have questions about?
Give our Member Care team a call at 877-653-6440. They are also available through live chat via sidecarhealth.com
